A City with Vision
In the heart of the Red River Valley, Moorhead, MN is quietly leading a digital transformation in public works. With a commitment to long-term community impact, the city has embraced geo-centric asset and work management using Novotx Elements XS and Esri ArcGIS®. This isn’t just about technology; it’s about empowering crews, streamlining operations, and making data-driven decisions that benefit every resident.
Connecting Departments Through GIS
Moorhead’s departments—from streets to water to parks—are now connected through a unified GIS platform. Using Elements XS, field crews log work orders, inspections, and asset updates directly from mobile devices. Supervisors visualize workloads and infrastructure conditions in real time. The integration with ArcGIS means every action is mapped, tracked, and analyzed. This cross-departmental visibility reduces redundancy, improves response times, and ensures accountability.
But what truly sets Moorhead apart is their decision to keep their asset management steering committee active well beyond the selection and implementation phase. This team, made up of representatives from multiple departments, continues to meet regularly, aligning priorities, sharing feedback, and championing new workflows. The result? Faster adoption, stronger collaboration, and a shared sense of ownership across the organization.
Empowering Field Crews with Smart Tools
Technology is only as powerful as the people who use it. Moorhead’s crews are the backbone of this transformation. With intuitive mobile interfaces, they’re no longer buried in paperwork or disconnected from the data. Whether repairing a water main or inspecting a playground, they can document work instantly, attach photos, and sync with GIS maps. This not only improves accuracy; it builds pride. Crews see the impact of their work in real time, and residents benefit from faster, more reliable service.
Planning for Tomorrow, Today
Beyond daily operations, Moorhead is using GIS to plan for the future. Historical data, asset lifecycles, and spatial trends inform capital improvement strategies. Leaders can prioritize investments based on real-world conditions, not guesswork. The city’s approach is proactive, not reactive, anticipating needs before they become problems.
With Elements XS and ArcGIS, Moorhead is building a resilient infrastructure that adapts to growth, climate, and community needs.
A Blueprint for Smarter Cities
Moorhead’s story is a testament to what’s possible when cities invest in smart tools and empower their teams. It’s not just about maps and data—it’s about people, purpose, and progress. As more communities look to modernize, Moorhead offers a blueprint for how GIS can shape a smarter, more connected future.
Ready to discover how Elements can help you transform your asset management?
Request a personal demo to learn why communities and utilities are turning to Elements to work smarter, manage effectively, and digitally transform their strategies. Request your personal demo here.
