
INTEGRATE WITH ALMOST ANYTHING
Stop Juggling.
Start Integrating.
Keep everything in motion, without dropping a thing.
An open, flexible system that brings your apps and data together seamlessly.

Open Architecture
We use modern web standards so your data flows freely—no clunky sync processes, just seamless portability.

Webhooks: Real-Time In & Out
Tap into thousands of apps by sending or receiving webhooks. Automate workflows based on meaningful triggers—your way.

RESTful API Access
Our API empowers you to build custom record creation and management tools—whether you’re in our system or not.


When We Say Integration, We Mean It
True integration—solving real problems
We don’t do shallow connections. Our integrations are two-way, flexible, and tailored to your unique processes.
What Makes a Great Integration?
A true integration goes beyond a simple connection; it’s about meaningful communication between systems to solve real-world problems.
With Elements XS and Connect, you get:
- Direct Connection between Elements & ArcGIS, so data stays up to date without manual syncs
- Flexible configuration using user-defined automations and business rules
- Workflow-driven connections that adapt to how your team actually works
Many systems offer basic integrations with a single touchpoint—but with Novotx, integrations are designed to be deep, customizable, and built to last.

Deep Dives on
the Most Popular Connections
Get to know the key integrations that power everything from permits to inspections. These deep dives show how Novotx connects with the systems you already use, so your team saves time, and nothing falls through the cracks.

Maps & GIS
Connect to Esri and support spatial workflows

811 Locates
Automate dig requests and track compliance

Utility Billing
Keep customer, meter, and usage data in sync

Payment Processors
Online fee collection made easy
Common Integrations
We Support
We don’t list every app and vendor here—there are just too many.
But as a rule of thumb: if it’s a major name in any of the categories below, there’s a good chance we can, or already connect to it.

GIS & Mapping
Two-way integration with Esri ArcGIS keeps asset and location data in sync. View work history, assign tasks by location, and maintain a single source of truth—right on the map.

Utility & Customer Data
Pull in meters, service addresses, customer info, and more from your utility systems. Assign jobs and assets with confidence, using accurate and up-to-date records.

811 & SCADA Alerts
Automate locate requests and alarm responses. Receive 811 tickets, generate work orders, and return updates. SCADA alarms can also trigger jobs, with status syncing back automatically.

Video & Imagery Tools
Connect to CCTV systems, video inspection tools, and imagery services. Review footage or street-level views directly in Elements XS—no switching tabs or guessing locations

Fleet & Fuel Tracking
Bring in data from your fleet management system. Automate tasks based on mileage, fuel use, or routes, and keep your vehicles in top shape with less manual work.

Citizen Request Platforms
Integrate with 311 systems or other public portals. Requests come in, work is triggered in Elements or Connect, and updates push back—keeping residents in the loop.

Finance & Payroll
Connect to your accounting software to sync labor, inventory usage, and costs. Cut down on double entry and keep your financials clean and current.

Custom & Third-Party Apps
Have something unique? If it has an API, we can probably connect to it. From niche platforms to homegrown tools, we’ll help you tie it all together.

Connect Everything
Adventure awaits. Let’s build it together.





































