811 LOCATE SOFTWARE FOR UTILITIES AND LOCAL GOVERNMENT

Don’t Guess,
811 Locate.

Track every utility locate request, easier than ever.

Protect your water, sewer, gas, and electric infrastructure with our enterprise 811 locate management system.

Stay Ahead of Every Dig

From ticket to task to positive response, Elements streamlines every step of the locate process while keeping your data, maps, and teams fully connected.

811 locate requests are automatically pulled into Elements from your local 811 center and placed directly on your Esri maps. From there, tasks are created, assigned, and tracked—all in the same platform your team already uses for asset management, permits, citizen requests, and more. No switching systems. No lost time.

Elements gives you complete control over how tickets are handled. Configure dispatch logic, filter out-of-bounds or non-applicable tickets, and apply custom business rules to prioritize the right work. Automated positive response, built-in communication tools, and mobile task closure keep your teams moving efficiently in the field.

With real-time GIS overlays, instant notifications, and connected data across departments, Elements helps you locate faster, prevent strikes, and respond with confidence. Your work history, ticket responses, and map data are all saved for easy reporting—so you’re always ready for what’s next.

From Dig Ticket to Done

Handle 811 locates with fewer steps, smarter maps, and better coordination—from the moment the request comes in to the final spray of paint.

1. Request Received & Ready to Go

Whether it’s a new fence, sprinkler install, or road repair, someone submits a locate request through the local 811 center. Novotx captures it instantly, so nothing gets missed.

2. Your Map, Your Control

The request is automatically added to your GIS map. Novotx creates the task with all the locate details and dispatches it based on your custom rules — helping you prioritize and stay organized without extra effort.

3. Mark It Right, Every Time

The locate ticket overlays directly on your map, giving you a clear view of your assets. That way, you know exactly where to put your paint—fast and accurately.

4. Finish the Job, Keep the Records

Close the task right from the field, using any device. Novotx sends the positive response automatically and saves the work history with location details—so your reports and future planning are always ready.

Stop Digging a Hole for Yourself