811 locate requests are a critical part of protecting underground infrastructure and ensuring public safety. But for many agencies, managing the volume, accuracy, and timeliness of these requests can be a daily challenge. That’s where Elements XS steps in; bringing geo-centric automation, accountability, and efficiency to the entire 811 locate process.
Streamline the Request to Response
With Elements XS, locate tickets are automatically ingested from state One Call systems and routed directly to the appropriate staff or contractor. No more manual sorting or delays. Each ticket is mapped in real time using Esri ArcGIS®, giving crews instant visibility into the location and context of the request.
Whether it’s a single dig site or a complex utility corridor, users can view assets, work history, and nearby infrastructure before heading into the field, reducing risk and improving accuracy.
Unlike other solutions that rely on third-party integrations or bolt-on modules, Novotx’s 811 locate functionality is built directly into the core Elements XS platform. That means no middleware, no syncing issues, and no extra vendors to manage. Agencies benefit from a seamless experience where locate tickets, GIS data, and asset records all live in one unified system—ready to work together out of the box.
Built for Field Efficiency
Field staff receive tickets on mobile devices with full GIS integration, allowing them to mark, document, and close locates on-site. Photos, notes, and GPS data are captured instantly, creating a complete digital record of every response. If a locate requires follow-up or coordination, it’s easy to escalate or reassign within the system.
This real-time workflow not only speeds up response times and ensures compliance, protecting the agency from liability.
Reporting That Works for You, Not Against
Elements tracks every locate from start to finish, giving supervisors and managers powerful tools to monitor performance, identify bottlenecks, and generate reports for internal or regulatory use. Whether you need to prove response times, audit locate accuracy, or analyze ticket volume trends, the data is already there—organized and accessible.
Connect 811 Locates to Your Asset Management Strategy
Because Elements XS is built on a unified asset and work management platform, 811 locates aren’t just isolated tasks—they’re part of a larger strategy. Every locate contributes to a deeper understanding of your infrastructure, helping you plan maintenance, avoid conflicts, and extend asset life.
Why It Matters
811 locates are more than a regulatory requirement; they’re a frontline defense against utility damage, service disruption, and public safety incidents. With Novotx, agencies can move from reactive ticket handling to proactive infrastructure protection.
Ready to modernize your locate process?
Visit novotx.com/811-locates to learn more and schedule your personal demo.
Need the right tools to map your buried assets?
Visit our partner, Eos Positioning Systems, to learn more about high accuracy Eos Locates™ system for ArcGIS.
